1. Who We Are & Scope

This Privacy Policy describes how Mozahik (“we”, “us”, “our”) processes personal data when you use our app and related services (the “Services”). It applies to users located in the UK/EU and elsewhere. If anything here conflicts with local law, we will follow the rules that apply to you in your region.

2. Eligibility: 18+ Only

Mozahik is for adults only. You must be at least 18 years old to use the Services. We do not knowingly collect data from anyone under 18. If you believe a user is under 18, please contact us so we can take appropriate action.

3. Information We Collect

We collect the following categories of data to operate, secure, and improve the Services:

• Account & Profile Data – name, age/birth year, photos, gender, preferences, interests, city or general location, and anything you add to your profile.
• Verification & Safety Data – optional photo/selfie checks or similar verification signals to reduce fake accounts and abuse (we may use trusted third-party providers for this).
• Usage & Device Data – app interactions, logs, device identifiers, IP address, language, app version, and performance metrics to keep the app reliable.
• Location Data – approximate or precise location if you grant permission, for features like nearby matches. You can disable location in your device settings; some features may not work without it.
• Communications & Content – messages, posts, likes, comments, and reports you submit. We may process this content to enforce our Terms and keep users safe.
• In-App Purchases – subscription/purchase metadata (no full payment card details are processed by us; Apple/Google handle the transaction).
• Information from Others – reports/flags from other users and limited data from service providers (e.g., fraud prevention, security).

4. How We Use Your Information & Legal Bases

We process data to provide and improve the Services. Under UK/EU data protection law, our legal bases include: contract (to deliver the app), consent(e.g., location, marketing), legitimate interests (safety, prevention of fraud/abuse, analytics), and legal obligations.

• Provide core features (profiles, discovery, chat, recommendations).
• Personalise your experience (suggested matches, content relevance).
• Keep the platform safe (detect/prevent spam, fraud, and policy violations).
• Operate and improve the app (diagnostics, analytics, performance, UX research).
• Communicate with you (service updates, security alerts, transactional emails/SMS).
• Comply with applicable laws and enforce our Terms of Use.

5. How We Share Information

We do not sell your personal data. We may share limited information:

• Service Providers (Processors) – e.g., hosting, analytics, messaging, content delivery, verification and fraud prevention, customer support. They process data under our instructions and appropriate safeguards.
• Legal, Safety, and Compliance – when required by law or to protect users and our Services (e.g., responding to lawful requests).
• Business Transfers – in connection with a merger, acquisition, or reorganization, subject to continued protection of your data.

6. International Data Transfers

We may process or store data outside your country. Where required, we use appropriate safeguards (e.g., UK/EU Standard Contractual Clauses and the UK Addendum) to protect your information during international transfers.

7. Data Retention

We retain personal data for as long as needed to provide the Services and for legitimate business/legal purposes (e.g., safety, dispute resolution). When no longer necessary, we securely delete or anonymize it. If you delete your account, we will remove or anonymize your profile data subject to any legal obligations to retain certain records.

8. Data Security

We use technical and organizational measures to protect your data. No system is 100% secure; please use strong credentials and be cautious with what you share. Report suspicious behaviour via in-app tools or the contact options below.

9. Cookies & Similar Technologies

We use cookies, SDKs, and similar technologies for authentication, performance, analytics, and personalization. Where required, we obtain your consent. You can adjust preferences in your device settings or via in-app controls (where available).

10. Your Rights

Depending on your location (e.g., UK/EU), you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing (including profiling for recommendations).
• Data portability (receive your data in a usable format).
• Withdraw consent at any time (e.g., for location or marketing).
• Lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).

To exercise rights, contact us using the details below. We may need to verify your identity before responding.

11. Children’s Privacy

We do not allow individuals under 18 to use the Services and do not knowingly collect their data. If you believe we have collected data from a minor, contact us so we can delete it promptly.

12. Automated Decisions & Recommendations

We may use automated systems to suggest matches or prioritize content. These systems consider factors like preferences, location (if enabled), and engagement signals. You can adjust inputs (e.g., preferences, location permissions) to influence results, and you can contact us if you have questions about this processing.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates here and change the “Last updated” date. Significant changes may be communicated via email or in-app notices. Your continued use of the Services after changes means you accept the updated policy.

14. Contact Us

For questions or privacy requests, contact: